PassportKit support
For help reading a passport chip or using the app, contact us in English or Arabic.
nuqut.owner@gmail.comWhat to send
Describe what happened and the step where it occurred. You can preview the technical report in the app and choose whether to share it.
Do not send passport photos, passport numbers, machine-readable lines or screenshots showing document information.
About the beta
The app reads passport chips on compatible iPhones. Reading does not establish authenticity. The PACE experiment supports a limited set of configurations and may not support your document yet.
Reports we receive
We use reports to diagnose reading problems and improve compatibility. We delete the report copies we hold within 7 days of receipt. For questions or an earlier deletion request, contact the same email.